Website Terms of Use

  1. 1. WHO WE ARE
    • 1.1 is a site operated by Orlight Limited (“We”). We are registered in England and Wales under company number 03331729 and have our registered office at Unit 3 Parkbury, Victor Way, Radlett Road, Colney Street, St Albans, Hertfordshire, AL2 2FL
    • 1.2 We are a limited company and can be contacted by way of the following details:
      T: 01923 851 890
    • 1.3 You must read these Website Terms carefully. We recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website and Customer Portal, you confirm you have read, understood and agree to these Website Terms in their entirety
    • 1.4 If you do not agree to these Website Terms in their entirety, you must not use the Website
    • 2.1 These Website Terms supplement (and are in addition to) the terms of our Privacy Policy and Cookies Policy.
    • 2.2 Our Privacy Policy explains what personal information we collect about you when you use the Website
    • 2.3 Our Cookies Policy deals with the use of cookies on the Website.
    • 2.4 When you agree to these Website Terms, you shall be deemed to also have read, understood and agreed to our Privacy and Cookies Policies in their entirety
    • 2.5 You can view our Privacy Policy here and our Cookies Policy here.
    • 3.1 If you order a product through the website/customer portal, our terms and conditions relating to sales will also apply. You can view these terms here.
    • 4.1 You must only use the website/customer portal for lawful purposes. It must not be used in any way that infringes the rights of anyone else or inhibits anyone else’s enjoyment of the website and customer portal
    • 4.2 You may use and display the contents of this Website and the Customer Portal on a computer screen and also print one copy of such content solely for business purposes.
    • 4.3 Where it is not for business purposes, you may not without our prior written consent:
      • 4.3.1 Copy, reproduce, use or otherwise deal with any content on the Website or Customer Portal
      • 4.3.2 Modify, distribute or re-post any content on the Website or Customer Portal for any purpose
      • 4.3.3 Reproduce, crawl, frame, link to or deep-link into the Website or Customer Portal from any other website, application or app or any other device connected to the Internet
      • 4.4.4 Use the content on the Website or Customer Portal for any commercial exploitation whatsoever
    • 4.4 You may not use the Website for any of the following purposes:
      • 4.4.1 To reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms
      • 4.4.2 Disseminating any unlawful, libellous, threatening, abusive, bullying, obscene or otherwise objectionable material
      • 4.4.3 Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or breaches any laws, regulations or codes of conduct/practice
      • 4.4.4 Gaining unauthorised access to our or other computer systems
      • 4.4.5 To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation
      • 4.4.6 To knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware
    • 4.5 To upload terrorist content
    • 5.1 Orlight is the owner of all intellectual property on our site and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.
    • 5.2 You may print off one copy and download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our website.
    • 5.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video, audio sequences or any graphics separately from any accompanying text
    • 5.4 You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us.
    • 5.5 If you print off, copy, download, share or repost any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
    • 6.1 You are responsible for maintaining the confidentiality of your account, your password and the activities that occur via the Portal under your account
    • 6.2 If you choose, or you are provided with a user name or password or any other piece of information as part of our security procedures, you must treat such information as confidential. You cannot disclose it to any unauthorised or third party.
    • 6.3 We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
    • 7.1 We cannot make promises that the services from our Website will be consistently free. If you experience a fault in the service, please report it to our Customer Team at so we can try to resolve the fault as soon as possible.
    • 7.2 We may update and change our site from time to time to reflect changes to our product range, pricing and technical information.
    • 7.3 It is you responsibility for ensuring that all staff personnel who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.
    • 8.1 We will use reasonable efforts to ensure the Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website, its content or any third party website accessible from it, will not cause damage to your computer or other device
    • 8.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You must use your own virus protection software
    • 8.3 We shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.
    • 9.1 The content on our site is provided for reference purposes only. Whilst Orlight will endeavour to ensure the accuracy, reliability and completeness of the Information, neither the Company, nor any of its subsidiaries makes any warranty or representation, express or implied for the accuracy, completeness, reliability or suitability of the Information for any particular purpose
    • 9.2 We accept no liability whatsoever to any person or Company for any loss or damage arising from any inaccuracy or omission in the Information or from any consequence, decision, action or non-action based on or in reliance upon the Information
    • 9.3 The views expressed in user-generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Orlight Limited or any of its subsidiary companies.
    • 10.1 We will not be liable to you, the User, for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
      - Use of or inability to use, our site; or
      - Use of or reliance on any content displayed on our site
    • 10.2 In particular, we will not be liable for: - Loss of profits, sales, business or revenue - Business interruption;
      - Loss of anticipated savings;
      - Loss of business opportunity, goodwill or reputation; or
      - Any indirect or consequential loss or damage
    • 10.3 We shall not be responsible for any breach of these Website Terms caused by circumstances beyond our control.
    • 10.4 These Website Terms shall not limit or exclude any liability that we are not permitted to limit or exclude under applicable law (such as death or personal injury)
    • 11.1 Whenever you use a feature of our website which allows you to upload content, you must comply with the content standards set out in our Acceptable Use Policy here
    • 11.2 You warrant that your contribution shall comply with those standards and you will be liable to Orlight and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
    • 11.3 All content you upload to our website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in the content and will grant Orlight a limited licence to use, store, copy and distribute the content to make it available to third parties.
    • 11.4 You are solely responsible for securing your content
    • 12.1 These Website Terms (including our Privacy Policy, Cookies Policy, Terms & Conditions of Supply) set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
    • 13.1 These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the court of England and Wales.
    • 14.1 If any provision of these Website Terms is found to be invalid by any court having competent jurisdiction, the invalidty of that provision will not affect the validity of the remaining provisions of these Website Terms, which shall remain in the full force and effect.